How to contact us
For account, booking, billing, refund, or data deletion help, email hello@shubble.co.za or call 063 438 6395.
If your issue is about a specific ride, include the booking reference, passenger name, pickup date, and a short description of what happened.
Active ride help
During an active ride, use the Shubble app trip screen to call or message the driver first where possible.
If the issue is still unresolved or safety related, contact Shubble support immediately.
Company details
Shubble (Pty) Ltd
Registration number: 2020/049097/07
Address: 153 Main Road, Somerset West, South Africa
Need a human?
We’re here to help.
For policy, account, booking or billing questions, contact the Shubble team directly.