For account, booking, billing, refund, or data deletion help, email hello@shubble.co.za or call 063 438 6395.
If your issue is about a specific ride, include the booking reference, passenger name, pickup date, and a short description of what happened.
Active ride help
During an active ride, use the rider app trip screen to call or message the driver first where possible.
If the issue is still unresolved or safety related, contact Shubble support immediately.
Useful policy pages
- Privacy Policy: /privacy
- Terms of Service: /terms
- Refund & Cancellation Policy: /refunds
- Account & Data Deletion: /account-deletion
Company details
Shubble (Pty) Ltd
Registration number: 2020/049097/07
Address: 153 Main Road, Somerset West, South Africa
